Transtherm Ermitage Glass + Alum Full Shelf #17045

(3 Reviews)
Price: $4,495.00
Availability: In Stock
Usually Ships w/i 2-3 Days
Shipping Information:
Inside Delivery - $395 Flat Rate
Price: $4,495.00

New

Receive free shipping in the continental US for a limited time. Exclusively for retail customers. Additional terms and conditions apply. Promo code: FS21WEB.
Transtherm Ermitage Wine Cabinet Glass Door Brushed Aluminum Fully Shelved NEW (#17045). Holds 182 bottles as configured. The digital thermostat allows you to set and monitor your wine collection at the touch of a button. Its humidity control system not only reduces excess humidity, but also allows you to increase the humidity level by adding water to the system. The integrated heater element allows the wine cabinet to be placed in extreme environments ranging from 32 to 95°F.

Ermitage wine cabinets have 1 temperature zone that maintains ideal conditions from 43 to 64°F and 55%-80% RH for storing and chilling your wine collection.

This Ermitage model includes 14 adjustable rolling shelves (12 bottles per shelf) and 1 half shelf at the bottom. Using this configuration, the wine cabinet holds 182 bottles.

Placement Requirements: Ermitage wine cabinets require 3 inches of clearance behind the cabinets, as well as 2 inches of clearance on the sides and above the cabinets, and are designed to operate in environments ranging between 0-35°C/32-95°F. Transtherm cabinets use 120V / 60Hz power. Single cabinets require a 15-Amp circuit, while double cabinets require two (2) 15-amp circuits.
Unlike most other cellars, Transtherm cellars are equipped for both cooling and heating - perfect for use in colder climates or regions with a wide variation in seasonal temperatures. This wine cabinet includes rolling shelves in every slot.
  • Electronic temperature regulation system maintains a maximum temperature variation of 2-3F inside the wine cabinet
  • Integrated lighting control operates in multiple modes
  • Multiple alarms include temperature and humidity alerts
  • Heating element allows Ermitage wine cabinets to operate in unconditioned locations from 32 to 95 degrees F
  • Inner material has been upgraded from thermoformed polystyrene to aluminum
  • New adjustable shelves can be adjusted to achieve the perfect height
  • Transtherm rolling shelves have low-profile grooves designed to easily accommodate all bottle sizes
  • Silent operation measured at 37 dBA
  • Removable door handle made from steel and aluminum (also reversible on glass doors)
  • Premium high-density expanded foam insulation insulation is 4. 5cm thick
  • Thermal pump (a Transtherm exclusive) recycles condensation and maintains humidity between 55% - 80%
  • Natural ventilation avoids mold and bad odors
  • Absence of vibrations through slow and balanced compressors that are disassociated from the cabinet's body
Brand: Transtherm

Size: 26 3/4w x 27 1/4d x 72h (in)

Weight: 252 lbs

Power/Rating:
120V / 60Hz; Requires 15-Amp Dedicated Circuit

Capacity: Up to 182 bottles

Material: Metal

Warranty:
1-Year Limited Warranty - Parts and Labor
5-Year Limited Warranty - Compressor

Owner's Manual (pdf)
Shelf Configuration (pdf)
Door Reversal Instructions (pdf)
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Ratings & Reviews

3 reviews

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  • 2 stars
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UPDATE - Unit no longer working. Horrible customer service.

by -

Buyer beware. Given the complete lack of support from IWA and Transtherm, I had to hire a technician to figure out why my 4 year old unit, was no longer cooling. He had to do some major work on the compressor to even diagnose the problem (horrible design by Transtherm). $500 later and the fridge was back working... for 3 days.

The technician did what they could without ripping the unit apart, which is the only option now, a $1500 repair. They suspect that the aluminum pipes that cool the unit are leaking. Why do they suspect this? Because they've seen this issue with these units before.

To make matters worse. IWA did not respond to my e-mails within 48 hours so I had to call them. They stated that this was a 'rare' event and were not willing to provide any form of solution apart from offering 10% on a new purchase.

Ultimately, I am offended that IWA thinks I was unlucky and that I am stupid enough to fall for their measly 10% discount just to end up in this situation again.

Reply from IWA
J, we're very sorry about the issue that you had with the wine cabinet, and that you are unhappy with the discount offered on the purchase of a replacement wine cabinet. According to our records, you first contacted us on 8/18, and we replied on the same day, and have been similarly responsive to all of your subsequent inquiries - so we're really struggling to understand your comments about our customer service?

Although it is true that these cabinets rarely fail, we understand your frustration that this track record doesn't help you given that your cabinet failed after just 57 months. For added protection, we suggest looking at our Transtherm extended warranties, which provide additional coverage in cases like these.

If there's anything else we can do to support you - eg if your tech needs any parts to service your cabinet - please don't hesitate to let us know.

Nice looking and quiet cabinet .. once delivered!

by

The TRANSTHERM ERMITAGE WINE cabinet has operated smoothly so far! Kudos to Bruce at IWA for working so hard to get this delivered to my somewhat rural location. Please be aware that the cabinet delivery process can be complicated by your location and/or difficulty of delivery. In my case the door needed to be removed before it could be delivered to the lower level of my house. Unfortunately the moving companies can not do this.. so have a Torx 25 screwdriver handy to do this yourself (quite easy, but the door is heavy). It is costly ($263) for the moving company to come back after I removed the door assembly. I've found the range of temperatures (51 - 57 for a 54 degree setpoint) to be a little more variable than expected for a nearly full cabinet. Very quiet, even as the condenser is operating. The bottle storage is somewhat problematic, with only Bordeaux bottles fitting 12 per rack (mostly 10 per rack). Looking forward to many years of use

So Far, So Good.

by

I have only had this fridge for a few weeks, but so far it is performing great.

Pros:
Quiet operation - I have this unit near my living room and it is hardly noticeable. Just a slight buzzing when it activates. Much quieter than other leading brands.
Temperature - The fridge allows for a slight bit of fluctuation, and I have not yet had to test its ability to maintain temperature in warmer (summer) conditions, but so far no concerns.
Quality - The cabinet materials feel high quality and look great.
LED lights - They light up labels brilliantly when looking through shelves.
Adjustable shelves - The spacing is completely customizable which is great for storing larger formats.

Cons:
Manual is vague - One of the most important features is left out of the manual. I had a problem with my shelves slipping off the track. After a conversation with IWA, we discovered the problem could be solved by adjusted screws on shelf track to widen the base. An easy fix that should be listed in the manual.
Shelves - They are very simple construction which can accommodate a variety of sizes. However, you will not be able to fit 12 bottles per shelf unless they are small Bordeaux style bottles. Odd sized bottles do not fit in the grooves securely which causes bottles to rattle around a bit when pulling shelves in and out.

Overall, this fridge is aesthetically pleasing and seems to be doing its job. However, it is hard to maximize the storage potential and the manual is very vague. Luckily, IWA's great customer services makes up for that. In the end, I think this fridge offers incredible value.