Free Ground Shipping!

Exclusively for our retail customers, we offer free shipping on most in-stock items that ship via FedEx Ground within the continental U.S. Requires a minimum order of $50. Excludes palletized items that ship on a truck via curbside or inside delivery, wine cooling units, WineKeeper products, oversized items, on-sale items, and items that ship directly from the manufacturer. May not be combined with other coupons, discounts or offers.

Please use promo code IWASHIPFREE at checkout.
Look for our "Free Shipping" burst (shown at right) on items that qualify for free shipping. If the burst is not shown on an item, it does not qualify for free shipping.

FedEx Ground Shipping Timing Map

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Satisfaction Guarantee

Our goal is to exceed your expectations. If you place your order with IWA, we offer the following satisfaction guarantee:

  1. We are an authorized dealer / retailer for all of the merchandise offered for sale on our site, and all merchandise is protected by the manufacturer's full original warranty;
  2. The merchandise offered for sale on our site is brand new, not refurbished or gray market; the merchandise was purchased direct from the manufacturer; and the merchandise is unopened and in the manufacturer's original packaging;
  3. We will provide detailed product information to assist you in your purchase decision;
  4. Our product pricing will be simple, straightforward and easy-to-understand;
  5. If you have any questions, we will respond quickly and thoroughly to your request;
  6. We will try to ship your order based on the status and within the timeline indicated for each item on our site;
  7. We will send to you an email notification that confirms your purchase immediately after you place your order;
  8. If you change your mind for any reason and your order has not shipped, you may cancel your order for no charge;
  9. We will not charge your credit card until your order is ready to be shipped; and
  10. We will send shipment notification and order tracking information once your order is shipped.

Our customers appreciate your feedback, good and bad, and so do we!  Please take a minute to submit product reviews for items that you purchase on our site - the review forms are listed on each item webpage.

Thank you for your business!